Ep 86: The art of listening - with guest Andrew McMasters

In this episode of Beyond Potential, Tom Mason and Tom Emery are joined by Andrew McMasters, actor, facilitator and author of Listening Without Agenda. Andrew shares how his background in theatre shaped his approach to leadership development, and why the skills used on stage translate directly into how leaders show up in organisations. At the centre of the conversation is one core idea: listening is not just about hearing words, but about making people feel heard. The discussion explores how self-orientation gets in the way of effective listening, why leaders often default to solutions too quickly, and how small shifts in attention can change the dynamic of a conversation. Andrew also shares practical ways to stay present, manage distraction, and create the conditions for more meaningful communication. This episode offers a clear and practical perspective on leadership, grounded in one essential capability: the ability to listen without agenda. Discover more of Andrew's work