Ep. 9: How to Improve Recruiting, Hiring, and Retention

DescriptionJoin Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses best practices related to recruiting, hiring, and retaining talent with Nic DiLillo, Vice President of Hospitality Relations Playhouse Square & Crowne Plaza Cleveland, OH, Christo Botha, GM Crowne Plaza® Belfast, and Kevin Hill, GM Crowne Plaza® Atlanta NE - Norcross.Resources: People Tools  Meet the Host & Guests: Host: Sharon Kilmartin has been with IHG Hotels & Resorts for over 35 years and has a wealth of experience to share. Sharon has a passion for equipping the Crowne Plaza® community of colleagues.Want to connect with Sharon? LinkedInGuest: Nic DiLillo has many years experience in hospitality and believes in the importance of hiring the right people and then investing in them. Nic has twice been named Ohio’s General Manager of the Year.Want to connect with Nic? LinkedInGuest: Christo Botha has served in hotels on multiple continents and thus has wide range of experiences and knowledge to share. Christo is now a part of Andras Hotels, Northern Ireland’s largest hotel group.Want to connect with Christo? LinkedIn