EP 91: Designing for Complex Systems | Valerie Casey

Valerie Casey is Senior Vice President and Chief Design Officer at Walmart where she leads a team of amazing designers creating the future of retail. Her team’s mission is to bring access and dignity through design excellence to everyone, regardless of their zip code or bank account balance. Valerie’s team uses design thinking and rapid experimentation to inspire and align cross-functional groups throughout the portfolio – from creating customer experiences and employee tools to designing digital products and in-store services.  Prior to Walmart, Valerie was Chief Product Officer at Samsung NEXT, and an executive leader at world-renowned design studios IDEO, frog design and Pentagram. She is the founder of the Designers Accord, the largest global community of designers working together to create positive social and environmental impact. Valerie was honored as a Young Global Leader by the World Economic Forum and is a Henry Crown Fellow at the Aspen Institute. She has served on several boards, including the Ford CX Board, WEF Entrepreneurship Council, and the Kleiner Perkins Design Council. Casey was named: 100 Most Creative People in Business, Fast Company; Guru of the Year, Fortune magazine; Hero of the Environment, Time magazine; Master of Design, Fast Company; one of the World's Most Influential Designers, Businessweek. She holds a BA from Swarthmore College and an MED from Yale. Episode Mentions: http://valcasey.com/ Website: Designers Accord Website: Core77: Adopt the Designers Accord Article: Walmart Made An Incredibly Sharp Move This Month Hiring Valerie Casey Video: Brainstorm Design 2022 - Designing A Regenerative Company Follow Valerie: Twitter | LinkedIn Episode Website: https://mailchi.mp/designlabpod/valeriecasey More episode sources & links Sign-up for Design Lab Podcast’s Newsletter Previous Episode Newsletters and Shownotes Follow @DesignLabPod on Twitter Instagram LinkedIn Facebook Follow @BonKu on Twitter & Instagram Check out the Health Design Lab Production by Robert Pugliese Edit by Fernando Queiroz Cover Design by Eden Lew Theme song by Emmanuel Houston Indexed in the Library of Congress: ISSN 2833-2032