Ep 91: Growing the licensee of the future - Hugh Humphrey

 Listen to Hugh Humphrey, CEO of Count, as he traces his unique career path from roles in consulting, to telecommunications, and eventually to financial advice, now leading one of the largest licensee groups in Australia. Hugh shares the leadership insights he gained from other impressive leaders, such as values-based decision-making, the importance of effective communication, and the need to respond quickly and transparently when problem-solving. He chats through the evolving role of the licensee and the areas he is focused on with scaling the business, diversifying revenue streams, and integrating technology to improve client service. Finally, Hugh identifies technology and outsourcing as crucial for increasing efficiency and client capacity, while also emphasizing the need for more advisers and new ways for people to enter the profession.