EP #92: Top Tech Mechanical with Kevin and Peggy Newman

Ready to discover the secret sauce to running a successful HVAC business? Join us in an enlightening conversation with Kevin and Peggy Newman from Top Tech Mechanical. Discover how they transformed a simple maintenance gig for restaurants into a thriving business that tackles residential replacement, new construction, and light commercial maintenance contracts. Learn how Kevin, a seasoned expert of HVAC since 14, effortlessly leads the technical side, while Peggy, with her prowess in HR and communications, brings much-needed structure and organization to the business.In this episode, you won't just be gaining insights into the nitty-gritty of running a successful HVAC business, but you'll also see the challenges of building a team that can deliver top-notch work. Learn how Top Tech has revolutionized incentives by rewarding customer reviews over sales commissions. We also get a heartwarming glimpse into the lives of this dynamic duo as they share about their adorable 15-month-old son Charlie, their greatest joy and the unofficial mascot of Top Tech. Don't miss out on this chance to share a laugh and learn a thing or two about balancing the customer, the co-worker, and the company, all from this power couple. So, are you ready for a lively discussion with Kevin and Peggy? Let's get started!