Ep 96 "You Get the Behavior You Pay For"

You don't have the team you hired — you have the team you pay for.Somebody in your building is doing exactly what you asked them to do, and it's costing you money. That's not a discipline problem. That's a design problem.This week the Lewis Brothers dig into pay plans: why every business has one whether they admit it or not, why the pay stub always beats the speech, and how paying for units gets you units — including the ones you didn't want. They talk volume vs. gross, speed vs. comeback, closed tickets vs. fixed cars, and the month you won while losing the customer.Plus Two Truths and a Lie on how America actually pays people, and Rapid Fire with all three brothers.Nobody cheated. Everybody followed the plan. That's the point.Presented by Lewis Automotive Group. lewissuperstore.com | crossroadconversationspodcast.comFeel the dynamic energy of the Lewis Brothers as they deliver real stories and lessons that keep local businesses on their toes, and share how experiences in the community inspire them to keep on driving.Check out all our great episodes at CrossroadConversationsPodcast.com!