EPISODE · Jun 29, 2023 · 1H 1M
EP 98: Call Center Tech Stack & AI Routing With Karl Fischer
from The Recovery Executive Podcast · host Nick Jaworski
AI, call flows, tech stack, and intelligent routing, all to improve call center conversions, decrease staff burnout, and reduce patient frustration on admissions calls. We'll talk about all that and more with Karl Fischer, Managing Director of DecisivEdge.
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EP 98: Call Center Tech Stack & AI Routing With Karl Fischer
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