[Ep013] Justin Dunn: Airfield Ops to Engagement Manager - One Veteran's Tech Career Pivot

What happens when a U.S. Air Force officer swaps flight lines for Flow Builder? In this episode of Cirrius Talk: The Military Minute, host Greg Banks sits down with Justin Dunn — Air Force veteran, nine-time Salesforce-certified pro, and Engagement Manager at Cirrius Solutions. Justin shares how military departure unexpectedly opened the door to a thriving tech career through Salesforce Military and Hiring Our Heroes. His story is a roadmap for veterans navigating transition, blending discipline, adaptability, and heart into a new mission: customer success in the Salesforce ecosystem.TakeawaysService to Salesforce — Justin’s path from Airfield Operations Officer to Engagement Manager proves military skills translate powerfully into tech.Trailhead Military = Liftoff — Free training and structured mentorship helped launch a second career.Managed Services Bootcamp — Hands-on problem solving built his technical and client-facing chops fast.From BA to EM — How business analysis evolved into engagement management and leadership.Project Management under Pressure — Lessons from briefing colonels now guide corporate communication.People > Process — Success at Cirrius comes from collaboration, not competition.Boundaries Build Longevity — Strict schedules, sleep, and structure keep consultants sustainable.Document Everything — Clear communication and thorough follow-up are a consultant’s best defense.Military Mindset Wins — Adaptability, accountability, and resilience make veterans natural fits for consulting.Recommended LinksJustin Dunn on LinkedInCirrius SolutionsACPCandorfulHiring our HeroesHOH Military Spouse NetworkHOH-Amplify events for Military SpousesHire Heroes USAMerivisApple PodcastsSpotifyYoutubeiHeartRadioCastboxGoodpodsCirrius BlogGreg Banks on LinkedInJason Fowler MusicContact us at [email protected]