Ep016 | How to Fight BAD CSA Scores | Guest: Jared Kline

Now listen… we hear it all the time, “I need help fixing a bad ‘score’, what do I need to do?” Basically, “can you wave that magic wand and make things disappear!” The problem is the carrier doesn’t understand that there are different scores, they are based on different factors, and there are different ways to improve each type of score. With me today I have one of our own DOT regulation experts, Jared Kline, here to help us understand the common misconceptions around trucking safety scores, how they are used, how they affect your business, and how they can improve. Jared, Welcome to the Podcast! 00:00 | Intro 03:22 | Jared’s Background 05:21 | Is there a Magic Wand to fix bad trucking scores? 11:46 | Should new companies be tested on Regulations? 15:41 | What are CSA scores? 18:42 | How TIME affects safety scores 23:12 | Are ALL carriers actually inspected? How? 28:05 | How inspections at Roadside work 31:26 | How are DOT audits triggered and notified? 37:13 | DATAQ fixes bad scores and inspector mistakes 41:30 | Proactive training fixes bad inspections 44:38 | Fixing Unsatisfactory ratings with CAP Plans 47:33 | Best practices to fix root of safety problems 49:25 | Wrapping Up