EP022 - Living Room Shows, Big Ideas and Staying Creative

Alana was the kid making up shows, choreographing dances and convincing her family to sit through her Hilary Duff performances. These days she works in marketing, so the creative side is still getting plenty of use.We talk about studying journalism, travelling solo after uni, starting her first full-time job in an industry she knew nothing about, and learning quickly by asking a lot of questions. We also talk customer service, why people sometimes tell complete strangers their life stories, dealing with the occasional difficult customer, and what people often misunderstand about working in marketing.