Ep032 | Be Your Customer’s #1 Trucking Choice | Ryan Good, RGM TRANSPORT

Hey everyone and welcome to the podcast Caution: Wide Right brought to you by Compliance Navigation Specialists. I’m Luke, your host, and with me today is Ryan Good, CEO of RGM Transport. Founded in 2005,  @rgmtransport  is a fast-growing, asset-based trucking company specializing in hauling building products, steel, aluminum, and high-value equipment across North America. With operations in both Bethel, PA, and Buckeye, AZ, RGM serves all 48 continental states and Eastern Canada. CEO Ryan Good, who grew up in the trucking industry, took over the company in 2012 after starting with just three trucks. Under his leadership, RGM has expanded to nearly 55 trucks in 2024, with a diverse fleet of flatbeds, step decks, RGNs, and more. Committed to excellence in service, safety, and compliance, RGM continues to grow while maintaining strong partnerships with its customers and a driver-focused company culture – which we will break down in this podcast. Ryan, welcome to the podcast! 00:00 – Intro 04:29 – How RGM started 08:42 – Advise to growing trucking company 12:59 – Managing diversification, Growing customers 17:25 – West Coast expansion 20:18 – Faith and Management 23:22 – CDL Testing 24:11 – Managing freight fluctuations 27:39 – Heavy Haul dispatch 30:59 – Growing brokerage business 33:32 – Hiring Drivers 39:32 – Driver Turnover 41:06 – Approach to Fleet Tech 45:16 – When In-House Maintenance 48:06 – Managing DOT regulations and Safety 52:12 – RGM Future