EP041 - Quick MSP Problem Solving Trick with Ian Luckett

So, what are they?   Step 1: Get All the Facts - What is going on? What is the effect of the issue that is being identified?  Step 2: State the Issues Correctly - Look at the actual business impact of said issues objectively  Step 3 - Ask the Right Questions - What is the issue's impact on the client and on the business? Hear and listen to these questions' answers.  Step 4 - Agree on the Next Course of Action - Makes sure it is SMART!  Step 5 - Implement - Promptly execute on the ideas that you and your team agreed with.   Step 6 - Follow Up on Progress  I hope that this episode helps you and your IT & MSP business.  You can access the other IT Experts Podcasts here –  https://innovatetosuccess.com/itega-podcast/      If you haven't seen it yet, come and join our community in our own IT Experts App – you can check it out here –  https://bit.ly/ITE-COMM   If we're not connected already, let's connect on LinkedIn, YouTube and over our website at innovatetosuccess.com.   Alternatively, you can drop me an email at [email protected]      Until next time, you look after yourself and I'll catch up with you soon!