EPISODE · Oct 28, 2024 · 35 MIN
EP04上 | 在SaaS產業當中推動客戶成功的關鍵是？
from 客戶成功造浪者 · host 造浪者
🌊 **EP04 來賓介紹 **🌊 Jenny ：在教育科技產業的 CSM 其公司服務範疇涵蓋了 AI、數據、雲端以及技術領域市場。Jenny 不僅致力於幫助企業客戶充分利用平台資源，也積極協助他們在不斷變化的技術環境中提升技能、實現增長目標。 🌊 本集亮點 🌊 ❍ 面對外部與內部如何去管理溝通？ ❍ 如何被客戶內部介紹到上層去進而了解更全面的客戶需求 ❍ 身為CSM要懂的推測客戶「痛點」？ ❍ 刨根就底的能力是優點？ ❍ 基本的CSM要有什麼能力？ https://www.instagram.com/csm.wavemakers?igsh=ZzQ1OWxjYWVxMzRr -- Hosting provided by SoundOn
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EP04上 | 在SaaS產業當中推動客戶成功的關鍵是？
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