EP090 - 9 Things That Grind My Gears as an MSP Coach with Ian Luckett

If you are struggling to understand what that means, they're the 9 things that I hear where MSP business owners struggle with either their plan is not connected, or they do things but still don't get great results.  As a business coach, I understand that the way to grow and scale a business if you are an ambitious MSP business owner is to have a connected strategy that encompasses everything to build the maturity of your business.  So this is where the 9 key things come in and make themselves very critical in scaling your MSP business. These are:  Have a focused plan. Share your vision, your mission, and your plans with your team. Have a clear expectation exchange and active accountability. Have the right people in the right roles. Get that operational flow. Set your team's targets. Ensure you have a compelling positioning. Make referrals become a lead flow. Optimise your existing clients.  Of course, I explained each of these key things one by one according to what these are and why these matter to being an ambitious MSP business owner. These 9 key things are part of the Scale with Confidence Model that you are going to be hearing a lot from me from now on.  I hope you enjoyed this episode. If you did the little scoring exercise and you're finding yourself with a lot of twos and ones, don't be a stranger and drop us a message.    You can connect with me on my LinkedIn here - https://www.linkedin.com/in/ianluckett/   And you can connect with Stuart Warwick on his LinkedIn profile here - https://www.linkedin.com/in/stuartwarwick/   Check out the Scale with Confidence Facebook group here - https://www.facebook.com/groups/738967166458742   At IT Experts, we have years of experience helping IT & MSP businesses of all sizes to leverage their talents and take back control so they can scale confidently.    To connect with us and find out how we can possibly help, simply book an intro call straight into my diary here:- http://bit.ly/ite-introcall    Alternatively, you can drop me an email at [email protected]    Until next time, you look after yourself and I'll catch up with you soon!