EP1: AI in L&D for Frontline Workers with Gregg Majewski, CEO of Craveworthy Brands

Get ready for a dynamic conversation as Rachael Nemeth and Gregg Majewski dive into the game-changing impact of AI on the restaurant industry. They break down the biggest challenges—shifting consumer habits, soaring costs, and ongoing labor shortages—while exploring how AI is reshaping everything from customer service to operations. Timestamps:00:02 Introduction00:32 Guest Introduction03:53 The Evolution of the Restaurant Industry05:08 AI and Its Impact on the Service Industry10:55 AI Implementation in Craveworthy Brands14:36 The Role of AI in Training and Development21:26 Future Outlook of AI in Restaurants27:32 Closing Thoughts & Q&AAbout UsOpus is the leading training operations platform for multi-unit brands with frontline workforces, helping operators deliver consistent, engaging training that delivers measurable results. Trusted in thousands of locations across restaurants, retail, fitness, healthcare and consumer services, Opus customers include Smashburger, Craveworthy Brands, Let’s Play Soccer, Shipley Do-Nuts, Sound Fun Entertainment, Big Chicken, York Building Services, Gordon Ramsay Group, Jose Andres Group and more. Learn more at www.opus.soHave an idea or experience you'd like to share? Keep the conversation going with us on LinkedIn!