EPISODE · Mar 31, 2019 · 35 MIN
EP1 | Brian Balfour (Reforge) - Churn is the silent killer
from CHURN FM · host Andrew Michael
Brian Balfour is the founder and CEO of Reforge, previously VP of Growth at HubSpot. Today on CHURN.FM we discussed his thoughts on why retention is the one metric that rules them all, why churn is the silent killer, and what metrics you should be tracking.
What this episode covers
Brian Balfour is the founder and CEO of Reforge, previously VP of Growth at HubSpot. Today on CHURN.FM we discussed his thoughts on why retention is the one metric that rules them all, why churn is the silent killer, and what metrics you should be tracking.
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EP1 | Brian Balfour (Reforge) - Churn is the silent killer
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