Ep1 - Rethinking your Service Delivery Model, with David Hammond

Welcome to the first episode of the podcast, recorded in week 2 of the COVID-19 lockdown. It’s a different world out there - one where you cannot walk out the door to engage your communities or collaborate with other organisations. Today’s guest: David Hammond If you’ve ever wondered what it’s like to be the CEO of a local council, ask David. He’s taken that role in three different local councils, and now focuses his attention on sourcing, selecting and shaping leaders with Sheffield Recruitment. Plus, he’s a Director here at Business Lab. David has a unique perspective to share on how organisations can shift their service delivery model from one of command and control, to one that devolves more power to those who are directly affected by your work. You can contact David on LinkedIn or though the Contact Us page on our website. In today’s episode, you’ll learn What you need to watch out for as power gets handed to centralised agencies during the COVID lockdown How you might enable communities to take ownership of their futures How a story of community empowerment on the Thames Coromandel might support changes in your local community What are the two key leadership traits you need to thrive in this time of uncertainty. Resources mentioned on the show A story of the Thames Coromandel Community Empowerment Model An explanation of the “Messy Democracy” matrix Sheffield Recruitment’s selection of resources, including several on leadership in challenging times. Sign up for the Movement Makers newsletter Sign up to our fortnightly newsletter and get the insights, tools and powerful whakaaro from people transforming the collaboration space.