EP110: AI Agents and the “Hot Mess” of Modern Retail with The CPG Guys

In this episode of Future Shop, Wendy Liebmann sits down with the industry’s most plugged-in duo, Peter V.S. Bond and Sri Rajagopalan (The CPG Guys), to dissect a retail landscape currently in the throes of a "hot mess" transformation. They navigate the complex collision of agentic AI, the shifting power of retail media, and a growing leadership talent crisis. From why Target is struggling to the "intransigence" of Trader Joe's e-commerce stance, this conversation reveals why the old rules of retail no longer apply in a world where 100% of purchases are digitally influenced. Highlights:The AI Pivot: Why brand websites are shifting from consumer journeys to LLM data repositories. The Retail Media Paradox: How budget silos are making retail media counterproductive for merchants. Talent Gaps: The urgent need for C-suite leaders to understand TikTok and social trends, not just P&L management. Store Evolution: Why the physical store must pivot to "high discovery" perimeter experiences while center-store moves online. Who’s Winning & Not:  Retailers and brands who recognize why old rules don’t apply. Send us Fan MailVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!