EP132: What is Change Management

At Cedar Management Consulting International, we see change management as fundamentally a leadership responsibility — not a technical task. New systems can be implemented efficiently, but real success depends on whether people truly adopt them.We draw on the ADKAR framework — Awareness, Desire, Knowledge, Ability and Reinforcement — as a practical lens to understand how individuals experience change. If people do not understand why change is necessary, feel motivated to support it, and are equipped to execute it, transformation will stall.We emphasise visible leadership sponsorship, credible change champions, measurable adoption metrics and continuous reinforcement. In our experience, change management is the bridge between strategy and execution — without it, even the strongest strategy will struggle to deliver lasting impact.