EP134 ∣ 如何修復關係的五種方法及關鍵，以及顧客關係管理的五大指標

from 一談就贏 · host Alex鄭志豪的談判教室

CRM（Customer Relationship Management）顧客關係管理有五大指標：(1) 顧客獲取率、(2) 顧客留存率、(3) 顧客忠誠度、(4) 顧客滿意度、(5) 顧客忠獲利率，本集另外也提出包括善加運用信任公式等五種方法，希望能讓大家更清楚如何修復與談判對象或客戶之間的關係。 ☝️ 合作及發問請洽： [email protected] ☝️ 一談就贏網站： nego.com.tw ☝️ 鄭志豪Alex老師臉書粉絲專頁： facebook.com/dtrtthebest ☝️ 一談就贏YouTube頻道： https://www.youtube.com/@alexnegotiation ☝ 更多內容歡迎訂閱免費電子報： https://www.nego.com.tw/subscribe ☝ 如何決定企業的存活或成敗？先從能不能讓顧客上門光顧3次做起吧： https://reurl.cc/vaWb5a ☝ 信任公式更多說明請參此： https://reurl.cc/oRQb93 -- Hosting provided by SoundOn

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EP134 ∣ 如何修復關係的五種方法及關鍵，以及顧客關係管理的五大指標

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