Ep136 – Emily-Rose Srbinovska on resilience in insurance leadership and client impact

Resilience in insurance leadership is not a personality trait; it’s a practice built through hardship, self-awareness, and community. In this episode of Business Made Personal, Mark Silveira sits down with Emily-Rose Srbinovska, Senior Account Manager at AEI Insurance Broking Group and ACT President of Young Insurance Professionals Australia and New Zealand.Emily shares a powerful journey from a challenging childhood in country New South Wales to becoming a standout leader in the industry, grounded in grit, discipline, and a deep commitment to client advocacy. Along the way, she opens up about neurodivergence, emotional regulation, and what it really takes to build a career you’re proud of while staying aligned with your values.Key takeaways include:How early hardship can become a foundation for resilience (and how to build it without “hardening” yourself)The practical reality of neurodivergence at work, focus, emotional regulation, and communication strategies that helpWhy broking can feel like a “true calling” when you’re driven by relationships and business curiosityWhat “collective progress” means in a competitive industry, and why collaboration scales careers faster than egoA clear-eyed view on women’s equity in insurance: representation, sponsorship, leadership pathways, and pay equityIf you want a real conversation about resilience, leadership, and building meaningful client relationships in insurance, this one delivers. Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.Never miss an episode: Follow & Subscribe on https://bit.ly/bmp-WebsiteJoin the conversation: Connect with us on https://bit.ly/bmp-LinkedInFor enquiries, collaborations, or to suggest a guest: [email protected]