EPISODE · Mar 8, 2021 · 43 MIN
EP14: The Future of Retail from a Global View, with Christine Cross
from Future Shop Podcast with WSL · host WSL
In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world.Wendy and Christine discuss:The impact of channel agnosticism on how people shop, and where companies investThe growth of DTC and how it enables brands to stay closer to shoppersHow shoppers (and investors) are increasingly concerned about societal healthHow the last moment of the shopper’s experience is defining success – or failure.New food practices that are disrupting the future of big box retail The intense pressure on non-food categories post-pandemic, and That big brands are not infallible.Send us Fan MailVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!
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What this episode covers
In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnosticism on how people shop, and where companies investThe growth of DTC and how it enables brands to stay closer to shoppersHow shoppers (and investors) are increasingly concerned about societal healthHow the last moment of the shopper’s experience is defining success – or fail...
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EP14: The Future of Retail from a Global View, with Christine Cross
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