PodParley PodParley
PodParley
Ep14. X Marks the Spot: Understanding Student Journey Mapping episode artwork

EPISODE · Nov 6, 2017 · 53 MIN

Ep14. X Marks the Spot: Understanding Student Journey Mapping

from Higher Voltage · host Volt

JP Rains, Director of Digital Strategy at Laurentian University, joins the Hashtag Higher Ed Podcast and explains why your institution needs a student journey map. Plus, JP offers a step-by-step guide to creating journey maps that lead to tangible improvements in the customer experience.

What this episode covers

JP Rains, Director of Digital Strategy at Laurentian University, joins the Hashtag Higher Ed Podcast and explains why your institution needs a student journey map. Plus, JP offers a step-by-step guide to creating journey maps that lead to tangible improvements in the customer experience.

NOW PLAYING

Ep14. X Marks the Spot: Understanding Student Journey Mapping

0:00 53:12

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Higher Voltage?

This episode is 53 minutes long.

When was this Higher Voltage episode published?

This episode was published on November 6, 2017.

What is this episode about?

JP Rains, Director of Digital Strategy at Laurentian University, joins the Hashtag Higher Ed Podcast and explains why your institution needs a student journey map. Plus, JP offers a step-by-step guide to creating journey maps that lead to tangible...

Can I download this Higher Voltage episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!