EP158: Emotional Intelligence for Contractors w/ Benny Fisher

Emotional intelligence (EQ) is one of the most important skills for contractors — it allows you to better understand clients, defuse tense situations, and provide excellent service.   Today's guest, Benny Fisher, is the founder and visionary of The Big Fish Contracting Company, Co-Founder of The Arena Mastermind, Business Growth Leader for Contractor Dynamics, and host of The Big Fish Cares Podcast, leads with love and authenticity, masterfully transforming pain into purpose. His empathetic approach inspires others to consciously design their lives, a reflection of his own journey through adversity to success.    As he nears the 100th episode of his impactful podcast and conducts transformative workshops, Benny's dedication to guiding individuals in reshaping challenges into growth opportunities cements him as a significant and inspirational figure in the business community, encouraging many to navigate their paths with heart and intentional action.   In this episode, they talk about: How Gary Vee influenced Benny's focus on emotional intelligence Assessments like DISC and Enneagram to help you understand your personality type Eric's experience with emotional intelligence assessment The importance of EQ in sales and customer interactions for contractors How understanding personality profiling and EQ help contractors understand their team and communicate effectively How Eric adjusts his communication style based on the other person's EQ, tone, and behavior Emotional intelligence and effective communication in sales Tips for contractors to improve their EQ to better connect with clients The importance of active listening and empathy in customer service The difference between empathy and sympathy How to navigate through life's challenges and find purpose and meaning Mentioned: https://bennyfisher.com/   https://arenamastermind.co/   https://www.contractordynamics.com   https://www.thebigfishco.com   Benny Fisher on LinkedIn   Benny Fisher (@fisherbenny) on FB   Benny Fisher (@bigfish.benny) on Instagram    Big Fish Benny (@fisherbenny) on X Links to resources:    Book A Call With Triplett: Call with Triplett   The Pond Digger - https://theponddigger.com/   You can also check out The Pond Digger's products at: http://helixpondfiltration.com/    TWT Contractor Circle   TWT Contractor Power Circle   And follow his adventures in the pond world at: Instagram  Facebook  TikTok