EP19: Building and scaling nationwide virtual primary care, with Sean Mehra, founder and CEO of HealthTap

Sean is founder and CEO of HealthTap which makes primary care affordable and easy to access for all Americans. In this episode we discuss:HealthTap’s virtual primary care clinic Affordable solution for all Americans regardless of whether they have insuranceHow it works from user experience to business modelTypes of conditions and issues that can be treated through primary careHow HealthTap approaches different use cases and care scenariosBuilding a healthcare product and company How to get early tractionImportance of patience and resilienceMaximizing luck surface areaBeing early to telehealth and growing with the marketImpact of pandemic to tele-healthExploring multiple business models in healthcare Connecting consumers online with 90k physiciansBuilding a trusted Doctor powered UGC powerhouseLeveraging UGC to build a subscription telehealth businessWhat makes for a great subscription in healthcareOpportunity size around content and telehealth SaaSHow they built a content machine onlineUser experience decisions that drove engagement and qualityRegulatory challenges when innovating in healthcareHow Sean has remained engaged building HealthTap for over a decadeImpact of pandemic— what was over-hyped and what acceleratedClosing questions Most talented person Sean has worked with and whyWhats something you believe that would surprise most peopleWho Sean’s heroes are and what inspires himWhat superpowers do you lean on day to dayLinksFollow Sean on TwitterRead more about HealthTapHit subscribe to keep up with new episodes!Follow Ashish and Zane on Twitter for summariesClick here to give feedback — it only takes a minute.