Ep2 Psychological Safety

Send us Fan MailAn in-depth discussion about psychological safety in the workplace – why it's so important and how it impacts individuals and organisations.The Chief Psychology Officer website is now available https://www.thecpo.co.uk/To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzirconTo contact Amanda via email: [email protected] Psychological Safety 00:00 – Introduction to Psychological Safety 00:33 – What is Psychological Safety? 01:10 – Why is it important to feel safe? 01:29 – Popularity of Psychological Safety 02:00 – Research into safe environments 02:41 – Modern focus on this subject 03:11 – Impact of Psychological safety It’s all Chemical 03:43 – Why should leaders care? 04:07 – The science of errors 04:40 – Acetylcholine release 05:00 – Epinephrine release 05:19 – Chemicals is learning 05:46 – Reinforcing Neuroplasticity 06:12 – To first feel safe, first we need to fail 06:42 – Self learning vs. Team learning 07:05 – Surprise it’s all chemical 07:14 – Dopamine release Forming Psychological Safety 07:46 – Ways to create Psychological safety in Teams 07:52 – Cognitive Diversity 08:07 – Inclusion is not an illusion 08:40 – Frustration & authenticity 09:02 – Resilience leads to safety 09:26 – Modern sensitivity 09:36 – With age, comes more sensitivity & emotional intelligence 10:21 – Positives of Psychological safety 10:42 – Examples of Low Psychological safety The culture of the workplace 11:34 – Consistency & Consensus leads to avoidance of failure 12:24 – Best intentions may unintentionally derail Psychological safety 13:06 – Happiness could disguise honesty and candid behavior 13:23 – Fear of failure, may cause lack of leadership intentions 14:00 – 3 (foundations) is the magic number, for Psychological safety 14:10 – Trust 14:22 – Personal connection before trust 15:10 – Values bind people together 15:27 – Social awareness of people not Psychologically safe 16:14 – Self awareness of not being Psychologically safe 16:35 – 3 indicators that lead to Burnout Workplace Toxicity 17:16 – Do employees leave companies because of a lack of Psychological safety? 17:41 – Workplace toxicity with example 18:57 – Common understanding to avoid further workplace friction 19:24 – Avoidance of conflict, leads to low Psychological safety 20:02 – Possibility of safety with an individual among a team 20:30 – Total Psychological safety with every member of a team is rare 21:00 – Zircon’s own Psychological safety Implementing new practices 21:30 – How should a team raise awareness of potentially low Psychological safety? 22:05 – Do more than observe your colleagues, spend time with them 22:44 – Does team size matter? 23:32 – LSEG shows Psychological safety impacts the image of the business and stock value 23:59 – Why should businesses care about any of this? 24:50 – Challenge the status quo; question everything to innovate 25:41 – Relevance to the modern business climate 25:52 – The ending. Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/betalent-by-zircon/ To access the research white papers mentioned in this and other podcasts, please go to: https://www.betalent.com/research For more information about the BeTalent suite of tools and platform please contact: [email protected]