EP24: Hiten Shah – “Make things that people love”

Can you build a healthy software business when you don’t know how to code? Hiten Shah is on the show today. He and his co-founder Neil Patel, have built two successful SaaS apps: CrazyEgg, and Kissmetrics. Today you’ll hear Hiten’s secret to being a successful entrepreneur.Highlights“I don’t know how to ‘feel’ like an entrepreneur. To me entrepreneurship isn’t a feeling.”“When you create something, out of nothing, and somebody consumes it and loves it – that’s entrepreneurship.”“The people that get stuck… they don’t bother to figure out what it is (that they can make) that people will love.”“To be an entrepreneur you have to build things, and people have to love them.”“Almost any problem you see in a company boils down to people and product.”“It’s hard to manufacture genuine customer appreciation.”“As the creators of things, the people part is huge. You need to ask: ‘how do you humanize a product’?”“CrazyEgg was 1 of 10 things we tried; and it was the one that resonated the most with people.”Show notesHiten on TwitterHitenismKISSmetricsCrazy EggSponsorsOur premium sponsor is Sprint.ly. Sprint.ly is agile project management software with one goal: to help you ship more stuff. You can try them out for free at  www.sprint.ly. You can also thank them on Twitter:  @sprintlyShout outsShout-out #1: Product People newsletterShout-out #2: Save 10% on domains at Hover.comShout-out #3: Get $25 off at Ting 🎙️ Podcast hosting is provided by Transistor.fm.📺 Learn how to start your own podcast!