EP278 The Agentic SOC: Are We Measuring Time Saved or Risk Reduced?

Guest: Matt Gregson, Principal - PwC Cyber Security Topics: What is the state of the art of "agentic SOC" in 2026? Can you describe the most agentic SOC you've seen so far? In your experience, what are the main measurable benefits of AI agents in a SOC and IR? Imagine a 2030 SOC, what do humans do? Tell us more about how you judge if a client SOC is ready for AI and agents? What is the "Ouch" moment where most organizations realize their data isn't ready for that level of autonomy? Should we be more afraid of "AI hallucinations" or "Human fatigue" in the SOC?  If a team has an agentic teammate making its own decisions based on emergent reasoning, how do you audit its "thought process"? Everyone loves to talk about "Time Saved," but in an agentic SOC, we care about "Decision Quality." What is the one metric PwC uses to prove that a SOC agent  deployment is actually reducing risk? We often hear about "human-agent teaming." Are they still looking at alerts, or are they just approving "Action Plans" generated by the AI? Resources: Video version EP236 Accelerated SIEM Journey: A SOC Leader's Playbook for Modernization and AI EP252 The Agentic SOC Reality: Governing AI Agents, Data Fidelity, and Measuring Success EP264 Measuring Your (Agentic) SOC: Two Security Leaders Walk into a Podcast All SOC and SIEM episodes