Ep28 Fixing what matters: four types of problems explained
from Excellence Unlocked Hosted by Ishan Galapathy
Identifying and solving the right problems can unlock excellence in business. Using a quadrant matrix, Ishan Galapathy categorises problems based on when they occur (proactive vs. reactive) and who solves them (expert vs. team). Ishan illustrates the four types of problems: chaotic, sporadic, specific, and systemic. While chaotic and sporadic problems are reactive, specific and systemic problems are proactive. Emphasising the importance of tackling systemic issues with cross-functional teams, Ishan explains how this approach enhances profitability, team engagement, and overall productivity. To purchase a copy of Ishan’s book, Unlock: https://ishangalapathy.com/books/ MORE ABOUT ISHAN GALAPATHY https://ishangalapathy.com/
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