EP3 - The Client Filter — Boundaries, Expectations & Protecting Your Time

In this episode of OTC: After Hours, we unpack the real meaning of “The Client Filter.” It’s not about judging people or chasing the perfect customer—it’s about boundaries, expectations, and protecting your time as a business owner.Travis, Brian, and Isadore break down how the best business relationships start before the first dollar changes hands: through clarity, communication, and filtering the right way at every stage—onboarding, during the work, and off-boarding when necessary.We talk about bad fits, mismatched expectations, losing clients gracefully, learning from difficult situations, and why employees also need a filter of their own. If you're building a business that’s meant to last, this conversation will save you stress, money, and time.