EP335: BatchLDN Founder Story & How Physical Retail Is The Foundation For Ecommerce Growth, With Co-Founder Sam Matanle episode artwork

EPISODE · Apr 4, 2026 · 52 MIN

EP335: BatchLDN Founder Story & How Physical Retail Is The Foundation For Ecommerce Growth, With Co-Founder Sam Matanle

from Inside Commerce: Ecommerce Strategy, CX and Technology Podcast · host Paul Rogers and James Gurd

"The amount of clothing going to landfill every year is astronomical. The stat that always hits hardest is 6 in 10 items of clothing made end up in landfill within a year. When you start to process that, it's pretty wild, it's eye-opening."FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:How Batch London Rewrites Fashion with Sustainability and Retail InnovationJames ran a panel with today's guest, Sam Matanle, at a Voyage in November 2025. He was impressed by the business story and positive mission to  raise the standard of sustainability in the fashion industry, by reducing waste and overproduction, and knew Sam's story would resonate with our podcast audience.For this episode, you’ll hear how two Uni friends quit their corporate roles to launch something they’re passionate about, and how they turned a vision into a successful business.Sam is the co-founder of Batch London, and shares his perspective on how the brand is transforming the fashion industry through made-to-order apparel, innovative retail strategies and a strong focus on sustainability. Discover how their approach is influencing consumer habits, retail environments and brand loyalty.Key topics:The origin story behind BatchLDN and its mission to redefine fashion consumption.The benefits of made-to-order manufacturing in reducing waste and increasing quality.Strategies for creating versatile, multi-use clothing for smart casual wear.Opening a flagship store in Covent Garden and the impact on brand awareness and sales.The challenges and opportunities of retail expansion for smaller brands.Building a loyal community through memberships, events and innovative loyalty programsThe importance of in-store experience and staff training for physical retail successLeveraging digital tools, agencies and website audits to optimise online presence.The evolving landscape of consumer consciousness, legislation and environmental responsibility.

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EP335: BatchLDN Founder Story & How Physical Retail Is The Foundation For Ecommerce Growth, With Co-Founder Sam Matanle

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