EP35: The Role of the Store: Retail 5.0 with Candace Corlett

In this episode WSL’s Wendy Liebmann and Candace Corlett discuss that, in spite of all the attention given to ecommerce during the pandemic, the physical store matters. But not the same way it used to.They discuss:Why the store still matters to shoppersWhat shoppers expect from stores today [hint: efficiency and happiness]How, in a world of so many choices, people have created a new shopping journey for themselves, often and alwaysHow old retail terms now have very new meaningsThat saving is about time as much as money, andWhy ecommerce is a solution, but not the only solutionSend us Fan MailVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!