Ep47: Lawrence Taylor

I’ve got a fantastic episode for you today as I’m joined once again by Lawrence Taylor of Taylor Pickering. Now it wasn’t too long ago when Lawrence last joined us, and that was an awesome episode which I recommend you listen to if you haven’t already. However, we’ve once again got something a little different for you today as it’s another episode which is dictated by the coronavirus situation. Lawrence runs a plumbing and heating company and like many businesses, is being currently hit hard by the crisis we all seem to be facing right now. Whilst a number of his services have been stopped, Lawrence is still able to provide emergency services and feels a duty to join the huge number of people who are helping keep the country afloat during these difficult times. For Lawrence, the secret to staying afloat during these difficult times is actually the same as it usually is, only intensely magnified. It’s a laser focus on the needs (both emotionally and functionally) of his customers. There are some great thinking strategies used in this one, and I’m sure you’ll agree, the plan we come up with at the end is well worth the listen. Hopefully, you’ll be able to use this thought process to help keep your business afloat, or at least allow you to hit the ground running when you’re allowed to re-open. I hope you enjoy this as much as I did.