Ep49 Design systems that do the work for you
from Excellence Unlocked Hosted by Ishan Galapathy
Ever noticed how the world outside work is full of lessons for how we run things inside it? A quick trip to the shops, a carpark detour, even a crooked sign – everyday moments hold surprising insights about systems, habits, and change. In today’s episode, Ishan takes a fresh look at why forcing people against the natural flow – whether in a carpark or your business – rarely works. From traffic bollards to factory checklists, lightbulb studies to sugar measured in ounces, he unpacks the hidden cost of clunky processes and well-intended change done wrong. This isn’t just about better management – it’s about unlocking excellence by making the right thing the easiest thing to do. Because when people feel part of the solution, they don’t resist change – they drive it. For a copy of Ishan’s book, Unlock, please visit: https://ishangalapathy.com/books/ MORE ABOUT ISHAN GALAPATHY https://ishangalapathy.com/
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