EP50: Nurture Trust to Align Imperfect Decisions

Deborah Fell unpacks key insights on gaining alignment from her conversation with Torey Carter-Conneen, CEO of the American Society of Landscape Architects. With multiple stakeholders to consider, Torey shares how he approaches creating change and uniting his team behind a common vision. Deborah reflects on how a lack of alignment in an organization, though often invisible, manifests in lower scores and sales momentum. Torey stresses the "trust equation" - communicating the why behind decisions while listening carefully to staff and members. For CEOs leading their teams through change, this commentary offers takeaways on fostering trust and strategic alignment. Tune in to hear Torey's advice on maintaining focus amidst competing priorities. About Torey Carter-Conneen An accomplished executive leader with over 20 years of experience, Torey Carter Conneen formulates strategies and plans to drive organizational success. As COO of AILA, he oversees operations, education, conferences, publications, finance, and more to support the 15,000+ immigration attorney members. He led the development of strategic and operating plans and ensured accountability against goals. As SVP, Finance, and CFO at the Center for American Progress, he oversaw accounting, administration, and IT for the $50M organization and advised the President & CEO as part of the executive team. As Acting President & CEO of the Victory Fund and Institute, he partnered with leaders and the Board on strategic, operating, and financial plans during the CEO’s sabbatical. He excels at managing deadlines and challenges while delivering immediate results. Skilled at cultivating engaging work environments to promote performance excellence. Listen to his full episode here. Links from this episode: Torey Carter-Conneen on LinkedIn Deborah Fell on LinkedIn Chief Outsiders