EP60. 經營死忠客群，別小看客服的圈粉能力

from 電商放手一搏 · host 首邑電商顧問

電商放手一搏第 60 集，經營死忠客群，別小看客服的圈粉能力不管團隊領導者或員工多麼優秀，會跟消費者直接接觸到的只有客服人員，所以客服人員有多重要 ? 除了是企業品牌的門面，客服人員身負能解決顧客問題的重要責任，進而增加回購率、提升轉換率、幫品牌形象加分，反之也是有可能發生的，而客服工作怎麼進行 ? 聽聽這一集的電商放手一搏。本集來賓：想不同 Matty 留言告訴我你對這一集的想法： https://open.firstory.me/user/cldwg7z930mfj01t47yii3icj/comments Powered by Firstory Hosting

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EP60. 經營死忠客群，別小看客服的圈粉能力

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This episode is 30 minutes long.

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This episode was published on April 19, 2024.

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