Ep7 More Than a Shoulder to Cry On: How to Be There for a Friend in Crisis

In today’s episode, we explore how to support a friend or teen who comes to you with something big on their heart. Whether it's a personal crisis, emotional struggle, or tough decision, the way you respond can make all the difference.We dive into four key steps you can take to help someone feel seen, heard, and valued. From the most important thing you can do when they first open up, to how to encourage and validate them without saying the wrong thing, we cover the essentials of being there for someone in need.But we don’t stop there—when the situation requires more than just listening, we also talk about how to guide them with practical and spiritual steps, and how to know when it’s time to refer them to outside help.If you’ve ever wondered how to support someone through a tough time, or even if you’re unsure what to say when someone opens up to you, this episode is for you.Tune in to discover the simple yet powerful steps to truly be there for someone—without feeling overwhelmed or saying the wrong thing.TIMESTAMPS[01:19] 4 Essential steps to supporting someone in need[01:34] Listen[02:10] Listening Tips[02:35] Encourage[02:53] 2 Phrases to avoid[04:15] When you're unsure how to help or support[04:30] Guide them to their next step[05:50] When to refer for outside help[06:44] Tip for finding professionals to refer[07:20] Next Right Step ChallengeKEY TAKEAWAYSFour Key steps: Listen, Encourage, Guide, ReferPeople value listening over lectures.The way you feel today is not the way it will always feel.Recognize your limits and seek help from others when the situation is life-threatening or involves life-controlling issues.You don't have to have all the answers to be a safe space for your friends, coworkers, & family members.DISCLAIMERI am a licensed professional counselor, however this podcast (and the info shared on my blogs and social media) is not therapy. It is for informational purposes only; this is not a professional therapy relationship; and it is not personal advice to your specific situation. If you wonder whether professional counseling may be helpful for you in this season of life, check out this article that outlines when you might need to seek the help of a professional counselor and how to find a good one: https://shelleyspence.com/how-to-find-a-christian-counselorLINKSHow to Find a Christian Counselor:https://shelleyspence.com/how-to-find-a-christian-counselorSign up for the Inner Circle newsletter:Https://shelleyspence.comLifeline Crisis Hotline: 800-273-TALK (8255)I’m cheering you on as you break free from what’s holding you back and keeping you stuck.