EP85: Breaking the Consensus Trap in Leadership

Trust versus faith — it's a distinction that Ray Hatch, Chief Executive Officer, President, and Director of Quest Resource Holding Corporation, explores with a refreshing candor in this conversation with Deborah Fell. Drawing from his unique journey from food distribution to waste management and lessons learned as a basketball coach's son, Ray shares how he transformed a struggling public company by cutting revenue in half while growing profits - a move that required more than just trust from his team and board; it demanded faith. Ray and Deborah tackle the formidable challenge of building a team that can scale a company from $300 million to potentially billions. It’s not just about hiring smart people - it's about finding those who can see "the art of the possible" and aren't afraid to think beyond current limitations. As Ray puts it, with a characteristic blend of humility and conviction, "I have limitations. I don't want those limitations to be my company's limitations." It's this kind of straight-shooting wisdom, wrapped in authentic leadership experience, that makes this episode a compelling exploration of what it takes to build and lead high-performing teams in today's complex business environment.   About Deborah's Guest: Ray Hatch, Chief Executive Officer, President, and Director at Quest Resource Holding Corporation Ray is a senior executive with in-depth experience building profitable businesses and orchestrating transformational growth. He brings over 25 years of experience in the waste management and food services industries. He has managed businesses and/or business units with more than one billion dollars in revenue. Previously, Ray served as President of Merchants Market Group, an international food service distribution company. Ray also served in various executive roles with Oakleaf Waste Management, a provider of waste outsourcing that was acquired by Waste Management. Links from this episode: Ray Hatch on LinkedIn  GRHC