Ep97 | Hospitality is a business advantage with Taylor Scott

If you want your people to work harder, try helping them feel more welcome.You know, the exact opposite of how most companies feel when you step through the doors. So many offices are sterile, inhuman habitats, designed to crush souls while cranking up productivity.But here’s the rub: crushed souls won’t stay productive for very long. You can squeeze so much blood from a stone until that stone is so tired and pissed off it decides to roll itself right out the door and write a zero star Glassdoor review.What if people at your company felt like someone walking into a Disney Resort? Or The Cosmopolitan in Vegas? Or the Rupp Arena at the University of Kentucky for a game against Louisville?These are the places where Taylor Scott honed his hospitality craft. Working at Disney and Cosmopolitan and growing up in Kentucky as a rabid basketball fan and athlete. Now, he helps others bring that same level of welcome into their own businesses.What changes when you lead with hospitality and people actually feel welcome? Everything.🐱 People will go all in to support your mission🐱 People feel comfortable sharing more of their strengths and passions🐱 People feel inspired to push beyond their self-imposed limits🐱 People start bringing that hospitality to their own teams and to your customersThat’s how you get to real, lasting productivity. And that’s how you create workplaces the light people up like the Magic Kingdom or the chandeliers at Cosmo.You’ll feel lit up after listening to Taylor, I guarantee it.——Welcome to the DesuckifyWork podcast. The show where we cut through the BS and find ways to make work more fun, more human and less ridiculous. All of which makes your business more profitable, by the way.(If you enjoy this episode, please like, share, rate, review or subscribe to the podcast.)Let the desuckifying begin.——You can follow Taylor on LinkedIn. And check out his site at leadwithhospitality.com where you can learn more about his awesome work and his eye opening books.If you enjoyed the conversation and would like to help your teams bring their absolute best to work, I invite you to schedule a free half-hour discovery session. Type “meow” in the calendar invite and I’ll also send you a free DesuckifyWork® t-shirt!Bye, everyone!Bonus question from Taylor to our audience:(Actually three questions that help you create your purpose statement)* What are your strengths?* What breaks your heart?* Who do you want to help?Purpose Statement: My personal purpose is to give my (fill-in-the-blank strengths), to help (fill-in-the-blank people) achieve (fill-in-the-blank thing).If you’d like to listen to the episode on YouTube, please click here: Get full access to DesuckifyWork® at tjbennett.substack.com/subscribe