Epicor Insights - is ”Cognitive ERP” the way forward, and what does it mean for customers?

After day one of Epicor Insights 2026, Jon Reed and usual suspect Brian Sommer hashed out what they learned in a vigorous day of keynotes, exec meetings and customer discussions. Epicor's ERP manufacturing bona fides are well known, but what is the impact of their Cognitive ERP push? Is the AI strategy differentiated? Does it line up with what customers need? An unexpected AI candor came out from the keynote stage, but how are Epicor customers faring in their own AI pursuits? Yes, it's time to dissect the "forward deployed engineers" buzzword... Did Brian managed to avoid getting through the entire podcast without bashing the Gaylord Opryland Hotel venue? You're about to find out.