Episode 001: Navigating Grief in the Workplace with Manager Method's Ashley Herd

In this episode of the "In Conversation" series by SupportNow, the host, Jordan Arogeti, engages in a deep and insightful discussion with Ashley Herd from Manager Method. The primary focus is on how managers can effectively support their team members during personal crises, particularly grief, within the workplace. Ashley emphasizes the crucial role of empathy and immediate support in management. She advises managers to offer immediate assistance, connect with HR for further resources, and maintain open communication. The episode also covers the challenges faced by managers, the importance of building a foundation of trust, and how managers can encourage open communication about personal issues affecting work performance. The conversation then shifts to the perspective of employees, discussing how they can approach managers during tough times, especially if they are hesitant or facing an unsupportive work environment. Ashley provides insights on navigating these delicate situations and utilizing available resources like employee assistance programs. Additionally, the episode touches on the complexities of remote work environments and how they affect employee support during difficult times. Ashley shares a personal experience to highlight the significance of compassionate leadership. The rapid-fire session at the end offers concise and impactful advice, emphasizing the human aspect of management and the importance of authenticity and empathy in the workplace.