Episode 029 | Soft Skills Beat Hard Sell

Episode 029 | Technical skills might open doors b…

An episode of the McGohan Brabender Side Affects: Disrupting Health Care podcast, hosted by Employee Benefits | Health Care | Wellness | Leadership | Health Management | Innovation | Human Resources | Employee Engagement | Consumerism | Business | McGohan Brabender | Side Affects | Side Effects, titled "Episode 029 | Soft Skills Beat Hard Sell" was published on February 2, 2017 and runs 17 minutes.

February 2, 2017 ·17m · McGohan Brabender Side Affects: Disrupting Health Care

Summary

Episode 029 | Technical skills might open doors but soft skills will maintain relationships. Scott and Anne Marie talk about the value of soft skills — listening, responding and recognizing nonverbal queues. Poor soft skills drive away customers and clients, while good skills pull them in. And soft skills, like technical skills, can be taught. Don’t overlook this undervalued component.

Episode Description