EPISODE 1: The Ritz-Carlton, Amelia Island and TLI Mentorship Podcast episode artwork

EPISODE · Dec 15, 2025 · 49 MIN

EPISODE 1: The Ritz-Carlton, Amelia Island and TLI Mentorship Podcast

from UNF Leadership Podcast · host Mia O'Brien

In the debut episode of the "UNF Leadership Podcast," we hear from some of the voices of leadership in our Northeast Florida community: the Leaders at The Ritz-Carlton, Amelia Island.Students enrolled in The TLI Ritz-Carlton Mentoring Program were tasked with interviewing their assigned manager-mentor. Conversations ranged from the mentor's journey to leading at The Ritz-Carlton, Amelia Island; the impact of The TLI Ritz-Carlton Mentoring Program on mentors and mentees; and what "leadership" means to them, among others. 0:00 Welcome to the UNF Leadership Podcast 0:27  Defining Hospitality (Marc Dzielinski, Training Manager)2:40  Separating from the "Stress" (Julie Harmon, MSE Manager)6:06  Creating Memories, First and Foremost (Brittany Bingham, Catering Sales Manager)13:50   Be a Sponge (Kris Ketola, Director of Security) 15:02  Teamwork, Above All Else (Mark Rintamaki, Director of Banquets)16:27  Know Your Audience and Your Team (Donna Bennett, Sr. MEC Manager)19:39  Power of Kindness (Kathy Jeffers, Club Lounge Manager)21:53  Finding the HAPPY in Work (Camille Baron, Spa Manager)26:56  Visualize and Say YES (Johanna Marlin, Director of Sales & Marketing)36:09  Find a Culture, Not a Job (Michelle Malerba, Asst. Director of Housekeeping)43:22  This is How You Win (Brendan Manning, Sr. Asst. Director of Finance)#leadershipmatters #inspirechange #swoop Established in 2010, TLI was formerly known as the Institute for Values, Community & Leadership. R. Bruce Taylor, III, Ph. D., the former chairman of the UNF Board of Trustees, shared a vision with Dr. Mauricio Gonzalez, former Vice President of UNF International and Student Affairs, to develop a leadership resource center for the UNF campus community.Now known as the Taylor Leadership Institute, the Institute provides students, faculty, and the wider UNF community the opportunity to advance in leadership education, development and training, by offering high-impact programs that support students’ retention, persistence, and graduation.

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In the debut episode of the "UNF Leadership Podcast," we hear from some of the voices of leadership in our Northeast Florida community: the Leaders at The Ritz-Carlton, Amelia Island. Students enrolled in The TLI Ritz-Carlton Mentoring Program were tasked with interviewing their assigned manager-mentor. Conversations ranged from the mentor's journey to leading at The Ritz-Carlton, Amelia Island; the impact of The TLI Ritz-Carlton Mentoring Program on mentors and mentees; and what "leadership...

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EPISODE 1: The Ritz-Carlton, Amelia Island and TLI Mentorship Podcast

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