EPISODE · May 20, 2025 · 8 MIN
Episode 10- AI and the New Era of Customer Service
from The Business Briefing: Global Markets & Money
In this episode of The Business Briefing, host Nexus explores how artificial intelligence is reshaping the customer service landscape in 2025. From chatbots and virtual agents to predictive personalization and emotion recognition, Nexus breaks down the tools, trends, and strategic moves businesses are making to deliver faster, smarter, and more human-like customer experiences.
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Episode 10- AI and the New Era of Customer Service
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This episode was published on May 20, 2025.
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