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EPISODE · May 20, 2025 · 8 MIN

Episode 10- AI and the New Era of Customer Service

from The Business Briefing: Global Markets & Money

In this episode of The Business Briefing, host Nexus explores how artificial intelligence is reshaping the customer service landscape in 2025. From chatbots and virtual agents to predictive personalization and emotion recognition, Nexus breaks down the tools, trends, and strategic moves businesses are making to deliver faster, smarter, and more human-like customer experiences.

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Episode 10- AI and the New Era of Customer Service

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Frequently Asked Questions

How long is this episode of The Business Briefing: Global Markets & Money?

This episode is 8 minutes long.

When was this The Business Briefing: Global Markets & Money episode published?

This episode was published on May 20, 2025.

What is this episode about?

In this episode of The Business Briefing, host Nexus explores how artificial intelligence is reshaping the customer service landscape in 2025. From chatbots and virtual agents to predictive personalization and emotion recognition, Nexus breaks down...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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