Episode 10: The Guest’s Journey

from Mind the Threshold · host Jonathan McDonald

Understanding where your guest is in their journey can transform the way you sell and serve. In this episode, we break down the three stages, Inspiration, Evaluation, and Reservation. In each stage, we explore how to guide guests thoughtfully from dreaming to booking, creating personalized, memorable experiences along the way.Available on Apple Books: Mind the ThresholdFollow on Instagram: @mindthethreshold

Episode metadata supplied by the publisher feed · Published Jun 5, 2026

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Episode 10: The Guest’s Journey

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