Episode 10: What is the Role of a Senior Production Manager in Managing your Traffic Flow?

Episode 10: What is the Role of a Senior Production Manager in Managing your Traffic Flow?In this episode of The Wize Guys, Brenton Ward and Jamie Johns talk about the effects that hiring a Senior Production Manager can have not only on your workload as the owner of the accounting firm but on the growth of the business and satisfaction of customers.Also, find out the role of the senior production manager in managing the traffic flow to scale your accounting business.Timestamps:0:35 - What are the issues and challenges when structure and processes are not in place?1:44 - Understanding the traffic within your accounting firm2:19 - Different types of clients traffic2:49 - The importance of hiring the right people and delegation3:06 - How to structure a team4:05 - How to deal with the chaos4:43 - The roles of grinders, minders, and finders5:09 - The concept of a quadrant traffic6:02 - Ways to check traffic flows6:33 - The importance of having the senior roles in place8:12 - How to promote people matching their best skill9:27 - How no bypass policy impacts the role of a senior production managerQuotations:“Now we'd look at the traffic flows is one of the biggest issues that firms face when they're growing... we do that by starting to build out this ideal team structure, but the ideal team structure and getting the resource mix, right. It doesn't happen overnight.” - Brenton Ward“..each one you go to depends on who you've got in the firm in terms of the resource mix... So don't promote them into a seat that doesn't suit them.” - Jamie Johns “If you don't put these senior roles in place, you as the owner or the partner can start getting out of control, losing clients, getting chaos, and you stop growing.” - Jamie Johns USEFUL LINKS:No Bypass PolicyGET IN TOUCH!Website: www.wizementoring.comFacebook: https://www.facebook.com/wizementoring/Twitter: https://twitter.com/wizementoringLinkedin: https://www.linkedin.com/company/wizementoring/Instagram: https://www.instagram.com/wize.guys/?hl=enEmail: [email protected] the full transcript here.________________  PS: Whenever you’re ready… here are the fastest 4 ways we can help you fix and grow your accounting firm:   1. Download our famous Wize Freedom Map for FREE - Find out the 101 projects every firm owner must implement to build a $5M+ firm that can run without them - Download here 2. Need to hire right now? Book a 1:1 FREE discovery call with our WizeTalent hiring coaches to help find your next team member the Wize Way – Click Here 3. Work with Jamie and our mentors for 8 weeks - Build a custom business plan for your firm - Apply here