Episode 10: Why Leaders Must Cultivate an Empathic Mindset If they Want their Organizations to Thrive ft. Maria Ross Purposeful Empathy Hosted by Anita Nowak

Watch this episode to understand the business case for empathy. Maria Ross is the author of The Empathy Edge, a book that explores why businesses should cultivate empathy and how empathic leadership foster more productivity and loyalty. In this episode, she discusses the advantages of running an  empathic business and why organizations must avoid "empathy-washing." 00:00 Introduction 00:27 About Maria Ross 01:07 What led Maria to empathy? 04:20 The business case for empathy 07:44 How can companies become more empathic? 10:09 Why empathy is a must-have for Millennials and Gen-Z 12:24 What are the traits of an empathic leader? 15:43 What is “empathy-washing” and why is it fatal for business? 18:02 A quote from The Edge of Empathy about empathy in virtual workplaces 18:33 Why is empathy important for remote work and hybrid workplaces? 21:42 Maria’s tips to foster connection in virtual workplaces 24:25 How Maria's experience with empathy changed during the pandemic 27:41 Maria Ross' Purposeful Empathy Story CONNECT WITH MARIA ✩ ​​Linkedin: https://www.linkedin.com/in/mariajross ✩ Website: https://red-slice.com/ CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.coachingonsite.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩  https://twitter.com/GrandHeronIntl To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A Video Edited by David Tsvariani