Episode 100 | Revisiting 4 years of massive AI hype, and what matters for the future

In this episode of The Only Constant, Lasse Rindom marks episode 100 with four returning guests: Dr. Lorien Pratt, AI pioneer and decision intelligence expert; David Pontoppidan, Head of Business AI for SAP across the Nordics & Baltics; Ewa Zborowska, Research Director at IDC and one of Europe’s leading AI analysts; and Jason Stanley, Head of Applied AI Research at ServiceNow. Together, they move beyond the hype around AGI, singularity and agents to ask what it really takes for AI to create value in the enterprise. Main topics they discuss include: Why a map can never fully represent the territory, and what that means for AI systems trying to model the real world Why adoption, organisational readiness and clear outcomes matter more than the latest model release How to build agentic systems with meaningful human agency, governance and accountability Why AI should help organisations make better decisions rather than simply automate more workflows ---   My four guests for this milestone episode are: Dr. Lorien Pratt. Lorien is a renowned computer scientist, Chief Scientist and co-owner of Quantellia, and co-founder of OpenDI. She is credited with pioneering transfer learning in machine learning and co-creating the field of decision intelligence. Jason Stanley. Jason is Head of Applied AI Research at ServiceNow. His work centres on trustworthy AI and governance, informed by a background spanning sociology, technology and public policy. David Pontoppidan. David is Head of Business AI for SAP in the Nordic and Baltic region. He helps large organisations turn enterprise data and AI into practical transformation and measurable business value. Ewa Zborowska. Ewa is Research Director for AI in Europe at IDC and leads its European AI Innovations and Strategies research. She has more than two decades of experience analysing IT services, cloud and AI, with particular interest in their organisational and societal effects.