Episode 100: What is the Role of Account Management in Growing Your Revenue? w/ Bridget Gleason.

My regular guest on Front Line Friday is Bridget Gleason, VP of Corporate Sales for SumoLogic. In this episode, Bridget and I have a conversation about the evolving role of account management in supporting customers and growing account-based revenue. Included among the questions we discuss are: What are the primary responsibilities of account managers? Which department should account management be a part of? Sales or Customer Success? When should accounts be transitioned from account execs to account managers? Should account managers carry a quota? How to align the interests of sales and customer success If you’re a sales leader or sales manager, then be sure to join us for this episode!