Episode 101: What Happens If We “Explore the No” in a Sales Conversation? With Marla Mattenson

Many of us have seen sales programs that teach the salesperson to drive the customer fast and hard to a “yes.” That method often sows seeds of resentment and bitterness that creates a problematic situation down the road when working with a client. There is a much better way to sell that honors you and the customer and takes into consideration your customer's decision-making style – and we're walking through it! In this episode, Hannah Chapman, CFP, APMA, CRPC talks about a healthier approach to sales with Marla Mattenson, an internationally-recognized speaker and expert working with thought leaders in sales, business, and love, and the founder of the Ethical Sales Institute. Over the course of her 20+ year career, Marla has helped thousands of people deepen their intimate connections including Academy Award-winning actors, producers and directors, NBA players and coaches, Grammy Award-winning artists, and millionaire entrepreneurs. Marla's advice has appeared in The New York Times, Forbes, Oprah, NBC, ABC, CBS, and Entrepreneur to name a few. Learn about: Why your sales goal is not to drive to a “yes” The brave question that will bring clarity How Human Design helps you hold space for the way others make decision How different HD authority types make purchasing decisions How to involve a partner in the decision making process Why your sales process should reflect the way you do business – with trust and integrity When you may need to walk away from making the sale Marla is giving a free resource on her website, “From Freakout to Freedom,” at the link here: https://ethicalsalesinstitute.com/polyvagal-training/ Connect with Marla here: Instagram: @marla.mattenson Facebook: Marla Mattenson LinkedIn: Marla Mattenson Ethical Sales Institute Website: ethicalsales.org The Intimacy Experts Website: theintimacyexperts.org And connect with Hannah here: X² Wealth Planning Website: https://x2wealthplanning.com/ Instagram: https://www.instagram.com/hannah.chapman.cfp Facebook: https://www.facebook.com/hannahchapmanfinancialadvisor/ LinkedIn: https://www.linkedin.com/in/hannahrchapman/ Expansive CEO Website: https://expansiveceo.com/freegift